I am thrilled to share that my research partners and I will release a new survey report on March 17: Coping with COVID-19: How Young People Use Digital Media to Manage Their Mental Health. In 2018, Vicky Rideout and I collected data and stories from a nationally-representative sample of 14- to 22-year-olds, many of whom […]
trends & principles
Standing ovation… then crickets
About a decade ago I saw someone give the exact same speech in two different venues, with dramatically different results. The first time was in a packed Lincoln Center concert hall in New York, in front of a warmed-up, internet-savvy conference audience. Their response? A sustained standing ovation. They knew they had just learned something […]
HealthChangers: Mark Ganz
I learn from every conversation I have with Cambia’s outgoing CEO, Mark Ganz — lucky for everyone, we recorded this latest one! Here’s a quote I loved: “A wise person once told me that the way to make progress in some ways is to think of a bowling analogy. You don’t try to knock 10 pins down […]
Trust gap: Health apps and data sharing
There has been a steady drip-drip-drip of articles documenting how health apps are sharing data with third parties: Data sharing practices of medicines related apps and the mobile ecosystem: traffic, content, and network analysis, by Grundy et al. (British Medical Journal, Feb. 25, 2019) You Give Apps Sensitive Personal Information. Then They Tell Facebook. Wall […]
Paging fans of Dr. Google
Every few weeks someone posts some version of “Don’t confuse your Google search with my medical degree.” It appears on Facebook, on Twitter, on coffee mugs, and on signs in doctor’s offices. Today I found out that there’s a doctor who sings about it in English and in Swedish. Here’s one fabulous reply, written by Trisha […]
Helping people find the needle in a data haystack
One of the most important customer-service lessons I ever learned was from E-patient Dave: when it comes to disseminating research, give people what they need, not what you want to create. About a decade ago, Dave was on deadline to turn in slides for a presentation. He needed one key survey finding to illustrate a […]
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