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Susannah Fox

I help people navigate health and technology.

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trends & principles

Paging fans of Dr. Google

April 10, 2019 By Susannah Fox 60 Comments

Google medical degree mugs

Every few weeks someone posts some version of “Don’t confuse your Google search with my medical degree.” It appears on Facebook, on Twitter, on coffee mugs, and on signs in doctor’s offices. Today I found out that there’s a doctor who sings about it in English and in Swedish. Here’s one fabulous reply, written by Trisha […]

Filed Under: trends & principles Tagged With: Google

Helping people find the needle in a data haystack

January 14, 2019 By Susannah Fox 8 Comments

Needle in haystack by Madhavi Kuram on Flickr

One of the most important customer-service lessons I ever learned was from E-patient Dave: when it comes to disseminating research, give people what they need, not what you want to create. About a decade ago, Dave was on deadline to turn in slides for a presentation. He needed one key survey finding to illustrate a […]

Filed Under: demographics, research issues, social media, trends & principles Tagged With: fact sheets, HopeLab Foundation, Pew Internet, Pew Research Center, social media, survey, teens, Vicky Rideout, Well Being Trust

Get Social Health

October 9, 2018 By Susannah Fox Leave a Comment

A group of adults sitting around a campfire in the woods

Janet Kennedy recently hosted me on the Get Social Health podcast, which focuses on how social media is being used to help hospitals, clinicians, caregivers, and patients connect and engage. We discuss how Twitter hashtags can be like camp fires, where people gather to tell stories, and why I have empathy for people who don’t […]

Filed Under: social media, trends & principles Tagged With: Hhs, HopeLab Foundation, Mayo Clinic, Pew Internet, Pew Research Center, Robert Wood Johnson Foundation, Well Being Trust

The business case for paying attention to teens

September 14, 2018 By Susannah Fox Leave a Comment

Young woman holding smartphone with a person standing in the background

Three blockbuster reports focused on teens and technology have come out recently: Teens, Social Media & Technology 2018, by Monica Anderson and Jingjing Jiang (Pew Research Center) Digital Health Practices, Social Media Use, and Mental Well-Being Among Teens and Young Adults in the U.S., by Victoria Rideout and Susannah Fox (Hopelab and Well Being Trust) […]

Filed Under: demographics, social media, trends & principles Tagged With: Common Sense Media, HopeLab Foundation, Pew Internet, Pew Research Center, social media, teens, Vicky Rideout, Well Being Trust

Teens and young adults:
In their own words

August 2, 2018 By Susannah Fox Leave a Comment

I like to look at what my friends are doing. It makes me happy to see them being happy. Takes my mind off my troubles and stress.

The Hopelab/Well Being Trust report is based on a nationally-representative online survey which we designed to have as many open-end questions as we could squeeze into it. We were overwhelmed (in a good way) with the responses. Hundreds of teens and young adults shared vignettes about how they are managing their health, both physical and emotional, using mobile […]

Filed Under: social media, trends & principles Tagged With: social media, teens

Digital health practices among teens and young adults in the U.S.

July 31, 2018 By Susannah Fox 13 Comments

A young woman holds her phone up so it blocks her face. Background is a field of yellow flowers.

I am thrilled to share new, national survey data on the digital health landscape. Thanks to funding and guidance from Hopelab and the Well Being Trust, Vicky Rideout and I measured how teens and young adults (14- to 22-year-olds) pursue health and well-being using the tools at their disposal — apps, peer advice, online communications […]

Filed Under: demographics, peer-to-peer health care, social media, trends & principles Tagged With: HopeLab Foundation, mental health, Peer To Peer, peer-to-peer healthcare, teens, Vicky Rideout, Well Being Trust

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