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Susannah Fox

I help people navigate health and technology.

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Acceptable uses of health data

November 23, 2020 By Susannah Fox 4 Comments

Cat peering out from under a computer keyboard

My former colleagues at the Pew Research Center continue to publish the best research on the impact of the internet on American society, bar none. My fandom extends to creating a fact sheet summarizing their recent surveys about Americans’ data worries. The results are indications about what people think and feel about the shifting technology […]

Filed Under: health data Tagged With: FasterCures, fitness, Pew Internet, Pew Research Center, self-tracking, social media, Tracking for Health

Fact sheet: U.S. teens and adults at the intersection of health and technology

February 11, 2019 By Susannah Fox 1 Comment

Group of people in front of huge screen of numbers

In an earlier post I shared the history of the “fact sheets” I maintain about health and technology. I thought I’d share a few highlights from the grandmother of them all — key data points on U.S. teens and adults and their use of technology to pursue health. It is the first one I created when I […]

Filed Under: demographics Tagged With: digital divide, fact sheets, internet access, peer-to-peer healthcare, Pew Internet, social media, teens

Helping people find the needle in a data haystack

January 14, 2019 By Susannah Fox 8 Comments

Needle in haystack by Madhavi Kuram on Flickr

One of the most important customer-service lessons I ever learned was from E-patient Dave: when it comes to disseminating research, give people what they need, not what you want to create. About a decade ago, Dave was on deadline to turn in slides for a presentation. He needed one key survey finding to illustrate a […]

Filed Under: demographics, research issues, social media, trends & principles Tagged With: fact sheets, HopeLab Foundation, Pew Internet, Pew Research Center, social media, survey, teens, Vicky Rideout, Well Being Trust

Social media as a platform for hope

November 15, 2018 By Susannah Fox 1 Comment

A group of men stand in knee-deep flood waters with two kayaks. One man is in a kayak.

I’ve been thinking about how people react to a crisis. How, if we are lucky, we find ways to lend and borrow expertise to get through it. And how we lend and borrow courage. In the American South, there is something called the Cajun Navy, an ad hoc, informal group of people who use their […]

Filed Under: demographics, peer-to-peer health care Tagged With: Cajun Navy, demographics, flip teaching, peer-to-peer healthcare, Sara Riggare, social media

The business case for paying attention to teens

September 14, 2018 By Susannah Fox Leave a Comment

Young woman holding smartphone with a person standing in the background

Three blockbuster reports focused on teens and technology have come out recently: Teens, Social Media & Technology 2018, by Monica Anderson and Jingjing Jiang (Pew Research Center) Digital Health Practices, Social Media Use, and Mental Well-Being Among Teens and Young Adults in the U.S., by Victoria Rideout and Susannah Fox (Hopelab and Well Being Trust) […]

Filed Under: demographics, social media, trends & principles Tagged With: Common Sense Media, HopeLab Foundation, Pew Internet, Pew Research Center, social media, teens, Vicky Rideout, Well Being Trust

Teens and young adults:
In their own words

August 2, 2018 By Susannah Fox Leave a Comment

I like to look at what my friends are doing. It makes me happy to see them being happy. Takes my mind off my troubles and stress.

The Hopelab/Well Being Trust report is based on a nationally-representative online survey which we designed to have as many open-end questions as we could squeeze into it. We were overwhelmed (in a good way) with the responses. Hundreds of teens and young adults shared vignettes about how they are managing their health, both physical and emotional, using mobile […]

Filed Under: social media, trends & principles Tagged With: social media, teens

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  • Susannah Fox on Public Q&A: “I received scary test results. What questions should I ask my clinician?”: “Thanks, Samantha! I love your signature line/bona fides list — you tick the boxes for “learned and loved experience” described…” May 6, 15:33
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