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Susannah Fox

I help people navigate health and technology.

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Public service researcher

May 1, 2013 By Susannah Fox Leave a Comment

Vintage nurse recruitment poster: For your country's sake today. For your own sake tomorrow.

I think of myself as a public service researcher. The Pew Charitable Trusts and the California HealthCare Foundation provide the funds for the work I do and, in turn, I do everything I can to inject the findings into the public conversation: publish reports and data sets online, for free; talk to reporters and bloggers […]

Filed Under: participatory research, public Q&A, research issues, social media Tagged With: california healthcare foundation, Pew Charitable Trusts, Pew Research Center, public service

A mirror and a window

February 19, 2013 By Susannah Fox 9 Comments

Airplane window view of a city by A30_Tsitika

I’ve been thinking about the role of the Pew Research Center* in the world, particularly in regard to how we communicate and disseminate our work. Here is my idea: We are both a mirror and a window. We hold up a mirror to society, reflecting back the current state of all sorts of things, like marriage, […]

Filed Under: participatory research, peer-to-peer health care, research issues, social media Tagged With: participatory research, Pew Internet, Pew Research Center

The Waiting Room

December 1, 2012 By Susannah Fox 9 Comments

The Waiting Room: 24 hours. 241 patients. One stretched ER.

Quick: check the listings for “The Waiting Room.” If it’s playing in your city, go. (Run if you live in Boston – the director will be interviewed by Alexandra Drane tonight). I went to a screening last night and agree with Ann Hornaday, a movie critic for The Washington Post, who gave it her highest […]

Filed Under: hc's problem list, policy issues, social media Tagged With: documentary, emergency room, Oakland, safety net, The Waiting Room

Sincerity in the storm (welcome to our world)

November 4, 2012 By Susannah Fox 5 Comments

Hurricane Sandy “slapped the snark out of Twitter” for media reporter David Carr. In his column today, Carr discusses a newfound sense of community, which will sound familiar to anyone who uses social media to navigate an acute or chronic health condition: – Twitter turns serious during a crisis – Certain users and hashtags can […]

Filed Under: patient networks, peer-to-peer health care, social media Tagged With: #bcsm, #whatifhc, New York Times, Twitter

“Tell the truth and trust the people.”

October 24, 2012 By Susannah Fox 2 Comments

– Joseph Newton Pew Jr., 1946 (a key part of the history of the Pew Charitable Trusts) I explain why this has become one of my mottos in an interview with Chris Snider: Just Talking.  

Filed Under: research issues, social media, trends & principles Tagged With: truth

“I was born too soon” – my grandmother, upon seeing the Web for the first time

July 24, 2012 By Susannah Fox Leave a Comment

Internet penetration in the US was at 14% in 1995

The 19th International AIDS Conference, held this week in Washington, DC, included a session entitled, “The State of New Media and HIV,” hosted by AIDS.gov. My role on the panel was a familiar one – to present the Pew Internet Project’s latest research about mobile, social technologies and their impact on health and health care. […]

Filed Under: internet geology, social media, trends & principles Tagged With: AIDS.gov, family, HIV/AIDS, Pew Internet, Rosalie Yerkes Figge

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