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Susannah Fox

I help people navigate health and technology.

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safety net

Data-driven support for vulnerable populations

April 8, 2021 By Susannah Fox 6 Comments

Safety net against a blue sky

How might we reduce the stigma associated mental health, which underpins global health and trauma recovery? How might we use technology to personalize services to support people, whether they are veterans, foster-care kids, returning citizens, or an elder living alone? These are two of the questions that I recently discussed with Paul Dommel, IBM’s Global […]

Filed Under: health data Tagged With: IBM, mental health, safety net, veterans

Public Q&A: How do (older, lower-income) patients learn?

May 2, 2013 By Susannah Fox 2 Comments

Rebecka Sexton of the Center For Innovation at the Carilion Clinic in Roanoke, VA, emailed a great question and I’d like to share it more widely: We are working on a project here at Carilion on chronic diseases related to Population Health Management related to COPD. I am specifically working on the education component from […]

Filed Under: demographics, net-friendly docs, public Q&A Tagged With: Ivor Horn, safety net

The Waiting Room

December 1, 2012 By Susannah Fox 9 Comments

The Waiting Room: 24 hours. 241 patients. One stretched ER.

Quick: check the listings for “The Waiting Room.” If it’s playing in your city, go. (Run if you live in Boston – the director will be interviewed by Alexandra Drane tonight). I went to a screening last night and agree with Ann Hornaday, a movie critic for The Washington Post, who gave it her highest […]

Filed Under: hc's problem list, policy issues, social media Tagged With: documentary, emergency room, Oakland, safety net, The Waiting Room

Happy Dogs in a Pile of Sticks (Spreading Improvement in Chronic Disease Care)

November 11, 2008 By Susannah Fox 2 Comments

The California HealthCare Foundation’s Chronic Disease Care conference was so packed with great panels that I needed help choosing my targets. Here is the first in a series of posts about this event. Spreading Improvement: After the Innovators/Early Adopters

Filed Under: positive patterns, reforming hc Tagged With: california healthcare foundation, Christy Mokrohisky, chronic disease, data, Diane Stewart, Hunter Gatewood, innovation, Lisa Johnson, Mark Smith, safety net

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Recent Comments

  • Kevin Lawrence on Caregiver starter pack: “We recently read The End-of-Life Handbook in our book club on Smart Patients. It’s aimed at caregivers rather than patients…” Feb 2, 09:41
  • Susannah Fox on Patient-led innovation: “Thank you! I’m very happy to know about your work and will add it to the list.” Feb 1, 09:19
  • Andrea Pauls Backman on Patient-led innovation: “Susannah, great list of patient-led organizations and programs, thank you. I would suggest adding a new, award-winning program co-produced by…” Feb 1, 08:58

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