Here’s a question I received recently: What kinds of indicators tell you if you are going in the right — or wrong — direction in your work? I decided to answer it here, as a public Q&A, because it merits crowd-sourcing.
The California HealthCare Foundation’s Chronic Disease Care conference was so packed with great panels that I needed help choosing my targets. Here is the first in a series of posts about this event. Spreading Improvement: After the Innovators/Early Adopters