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Susannah Fox

I help people navigate health and technology.

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Hunter Gatewood

Public Q&A: How do you know when you are heading in the right – or wrong – direction?

December 12, 2014 By Susannah Fox 16 Comments

Here’s a question I received recently: What kinds of indicators tell you if you are going in the right — or wrong — direction in your work? I decided to answer it here, as a public Q&A, because it merits crowd-sourcing.

Filed Under: positive patterns, public Q&A Tagged With: failure, Hunter Gatewood, Mike Evans, Quality Improvement

Happy Dogs in a Pile of Sticks (Spreading Improvement in Chronic Disease Care)

November 11, 2008 By Susannah Fox 2 Comments

The California HealthCare Foundation’s Chronic Disease Care conference was so packed with great panels that I needed help choosing my targets. Here is the first in a series of posts about this event. Spreading Improvement: After the Innovators/Early Adopters

Filed Under: positive patterns, reforming hc Tagged With: california healthcare foundation, Christy Mokrohisky, chronic disease, data, Diane Stewart, Hunter Gatewood, innovation, Lisa Johnson, Mark Smith, safety net

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Recent Comments

  • Kevin Lawrence on Caregiver starter pack: “We recently read The End-of-Life Handbook in our book club on Smart Patients. It’s aimed at caregivers rather than patients…” Feb 2, 09:41
  • Susannah Fox on Patient-led innovation: “Thank you! I’m very happy to know about your work and will add it to the list.” Feb 1, 09:19
  • Andrea Pauls Backman on Patient-led innovation: “Susannah, great list of patient-led organizations and programs, thank you. I would suggest adding a new, award-winning program co-produced by…” Feb 1, 08:58

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