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Susannah Fox

I help people navigate health and technology.

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hc's problem list

McKinsey’s “Healthcare digital future” checks out

July 12, 2014 By Susannah Fox 5 Comments

Pew Research: Caregivers and Health Care Reviews Online

Stefan Biesdorf and Florian Niedermann of McKinsey wrote an excellent essay laying out 5 myths about health care and technology. It rings true so I decided to add my own evidence to their points: McKinsey Myth 1: People don’t want to use digital services for healthcare Pew Research has found that looking for health information is consistently […]

Filed Under: demographics, hc's problem list, trends & principles Tagged With: Dave Clifford, Eric Topol, McKinsey, mobile, Pew Internet, Pew Research Center, SMARTHealthIT

Independence Day

July 4, 2014 By Susannah Fox 17 Comments

Man pushes stroller up tracks covering stairs in Stockholm

Every time I travel abroad, I fall a little bit in love with the country I visit. My trip to Sweden was no exception. I love how bikers have an equal right to use the streets. I love how there are stroller tracks on public stairs to make it easier for parents to navigate. I […]

Filed Under: hc's problem list, policy issues Tagged With: health information, Sweden

The cost of satisfaction

June 13, 2014 By Susannah Fox Leave a Comment

My pick of the day for your reading list is a two-year-old article on the use of patient satisfaction surveys as a proxy for quality of care measures: The Cost of Satisfaction (JAMA Internal Medicine, 2012).

Filed Under: hc's problem list, policy issues, research issues

Recognizing the value of data

May 30, 2014 By Susannah Fox 42 Comments

In 1999, when I was the editor of USNews.com, the dot-com boom was in full swing. Money seemed to be gushing out of the Bay Area and some sharpies at USNews saw an opportunity to cash in. They proposed slicing out the most marketable piece of the website — the education franchise — and selling […]

Filed Under: hc's problem list, medical records, trends & principles Tagged With: big data, cdc, E-Patient Dave, Epic, Health Datapalooza, John Halamka, John Moore, Paul Levy, Robert Wood Johnson Foundation, SMARTHealthIT, USNews, VentureBeat

The goal posts of life

March 22, 2014 By Susannah Fox 10 Comments

Earlier this week, John Sharp tweeted a link to a New York Times column by Abigail Zuger, MD, about the “Unworried Unwell” — people who have been told that they are very ill, but do not seem to want to do anything about it. The comments are wonderful, particularly the Reader’s Picks, including helpful tips about […]

Filed Under: ethics, hc's problem list Tagged With: #whatifhc, Abbe Don, california healthcare foundation, Health Foo, On Purpose, stroke

Is there a generational tech divide in medicine? And is that the main problem?

November 11, 2013 By Susannah Fox 19 Comments

Jay Parkinson recently wrote a post responding to a question raised by Atul Gawande: Can technology be a change agent for health care? Jay’s answer focused on the generational tech divide in medicine today. One quote: “Many of the most influential doctors practicing medicine today have an antagonistic relationship with computers. Change will only come in […]

Filed Under: demographics, hc's problem list, net-friendly docs Tagged With: Atul Gawande, family, Jay Parkinson, Manhattan Research, Pew Research Center, Rosalie Yerkes Figge

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