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Susannah Fox

I help people navigate health and technology.

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Flip the Clinic

False boundaries in health care

May 17, 2014 By Susannah Fox 39 Comments

Light bulbs in the night sky - a photo by Ted Eytan

Clayton Christensen gave a talk at last week’s SMARTHealthIT board meeting on, as he put it, how people think. I was absorbed by his storytelling, so only wrote down a few concepts: We make assumptions based on false correlations (and we should guard against that tendency). Data and maps are verbs, not nouns, and they never tell the […]

Filed Under: positive patterns, pt/doc co-care Tagged With: Clayton Christensen, Condition H, Flip the Clinic, learning health system, SMARTHealthIT, SMS

Persistence vs. flow

March 11, 2014 By Susannah Fox 18 Comments

Aerial view of Choptank River with meandering tributaries cutting through greenery

The Pew Research Center has released its latest report celebrating the 25th anniversary of the Web. This one looks forward to 2025, with experts’ predictions. Here’s my favorite quote so far, from the “Pithy Additions” section: Jerry Michalski, founder of REX, the Relationship Economy eXpedition, observed, “The Internet gives us Persistence — the ability to leave things for […]

Filed Under: internet geology, trends & principles Tagged With: #bcsm, AIDS.gov, Bedsider, Flip the Clinic, Jerry Michalski, Lisa Bonchek Adams, patientslikeme, Pew Research Center, SeattleMamaDoc, Smart Patients

Flip it

January 25, 2014 By Susannah Fox 26 Comments

Regina Holliday's painting for the Families USA conference

Families USA invited me to talk this morning about the intersection of health care, social media, and digital strategy, along with Regina Holliday and Larry Swiader. I decided to flip the presentation and start the conversation a week in advance, on Twitter, and post my slides publicly. If you’re not familiar with the idea of […]

Filed Under: social media Tagged With: Bedsider, flip teaching, Flip the Clinic, Regina Holliday

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