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Susannah Fox

I help people navigate health and technology.

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Mike Evans

What can we do by Tuesday?

October 20, 2021 By Susannah Fox 3 Comments

Close up picture of a dandelion

If you have spent time learning about health care improvement, you may have heard someone ask, “What can we do by Tuesday?” It’s an urgent question that asks you to immediately apply an abstract principle to your daily practice. I had heard it repeated many times over the years, without attribution, and I was curious […]

Filed Under: key people, trends & principles Tagged With: Don Berwick, Institute for Healthcare Improvement, Kedar Mate, Mike Evans

When it comes to health, your community may be your superpower

December 8, 2017 By Susannah Fox 20 Comments

Peer to peer health advice: your community may really be your superpower

“You may not know it, but you could have a superpower.” That’s the opening line of the video we released today on DocMikeEvans’s YouTube channel: Mike Heinrich and his amazing team at Reframe Health produced the storyboards and audio effects. This project was supported by the Robert Wood Johnson Foundation Global Ideas Fund at CAF America. […]

Filed Under: peer-to-peer health care Tagged With: Erin Moore, Mike Evans, Reframe Health, Robert Wood Johnson Foundation, Wendy Sue Swanson

Tapping into my superpower – you

November 30, 2017 By Susannah Fox 12 Comments

Peer to peer health advice: your community may really be your superpower

Friends, I have a personal request. On Friday, December 8, Reframe Health Lab will release a video about peer health advice. It’s my best shot yet at inspiring people to go online not only for information, but also to connect with each other. It was an honor to work with Mike Evans, MD, and Wendy […]

Filed Under: peer-to-peer health care Tagged With: Erin Moore, Mike Evans, peer-to-peer healthcare, Robert Wood Johnson Foundation, Wendy Sue Swanson

Public Q&A: How do you know when you are heading in the right – or wrong – direction?

December 12, 2014 By Susannah Fox 16 Comments

Here’s a question I received recently: What kinds of indicators tell you if you are going in the right — or wrong — direction in your work? I decided to answer it here, as a public Q&A, because it merits crowd-sourcing.

Filed Under: positive patterns, public Q&A Tagged With: failure, Hunter Gatewood, Mike Evans, Quality Improvement

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