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Susannah Fox

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Don Berwick

What can we do by Tuesday?

October 20, 2021 By Susannah Fox 3 Comments

Close up picture of a dandelion

If you have spent time learning about health care improvement, you may have heard someone ask, “What can we do by Tuesday?” It’s an urgent question that asks you to immediately apply an abstract principle to your daily practice. I had heard it repeated many times over the years, without attribution, and I was curious […]

Filed Under: key people, trends & principles Tagged With: Don Berwick, Institute for Healthcare Improvement, Kedar Mate, Mike Evans

Linking & Amplifying User-centered Networks through Connected Health (L.A.U.N.C.H.)

October 18, 2018 By Susannah Fox 4 Comments

Three lines of far away mountain ranges

Continuing my practice of “flipping” an event — posting what I hope to get across in advance in order to jump start the conversation, here is a preview for a panel set to take place at 12pm on Friday, Oct. 19, in Boston. One of the maxims I carry with me into every meeting and […]

Filed Under: key people, positive patterns Tagged With: connected health, Don Berwick, Don Norman, flip teaching, LAUNCH, Lisa Klesges

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