The Deloitte Center for Health Solutions released a very interesting report on “Health Care Consumerism” which looks at five “zones” of activity: traditional health services, self-directed care, alternative and non-conventional health services, financing, and information seeking. I recommend checking out their report for a few reasons: 1) Many of their findings ring true to me. […]
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Flashback to 2001
Bowing to popular demand (OK, one person) I uploaded a PDF of the 2001 press release from the American Medical Association which suggested that Americans make a New Year’s resolution to “trust your physician, not a chat room” since the information found online puts “lives at risk.” I distinctly remember seeing those words flash across […]
Patient 2.0–Susannah Fox
Check out this interview with Matthew Zachary, founder of ImTooYoungForThis (cancer resources for GenX and GenY).
Recruit doctors. Let e-patients lead. Go mobile.
The Health 2.0 conference was an opportunity to learn about an amazing array of emerging technologies and, for me, to connect them to a bigger vision of what’s happened and what’s next. Here is the text of my remarks, annotated with as many links as I can (in case you want to dig deeper): The […]
Empathy via email–Susannah Fox
There is already an established literature on doctor-patient email, but there is always room for one more journal article, right? Especially one which reveals (to me, for the first time) that the very first phone call was actually a call for emergency medical assistance. Alexander Graham Bell had just spilled battery acid on himself, hence […]
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