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Susannah Fox

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Harris Interactive

E-patients, Cyberchondriacs, and Why We Should Stop Calling Names

August 30, 2010 By Susannah Fox 63 Comments

New concepts need gimmicks. Proven concepts do not. The phenomenon of using the internet to gather and share health information is now mainstream. It’s time to change how we talk about it, revising and maybe even retiring certain terms. Carlos Rizo and I invite you (everyone!) to join our discussion on Wed. Sept. 1 at […]

Filed Under: trends & principles Tagged With: Alex Howard, Amy Tenderich, Carlos Rizo, Clay Shirky, Cyberchondriac, e-patients, Harris Interactive, Jen McCabe, Pew Internet

Health Sites: Some Are More Equal Than Others

January 21, 2010 By Susannah Fox 91 Comments

Eric Schmidt wants to solve health care’s “platform database problem” and one critic has  countered that “computers cannot practice medicine.” One of Google’s initiatives is to guide consumers to safe, trusted health websites. Is that such a bad thing? Search result placement can make or break a site or a business model, which is where […]

Filed Under: trends & principles Tagged With: Bing, comScore, Eric Schmidt, Google, Harris Interactive, Healthwise, hitwise, HONcode, librarians, Manhattan Research, Mayo Clinic, national cancer institute, NIH, North Carolina, Pew Internet, Pew Research Center, Webmd, Yahoo

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