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Susannah Fox

I help people navigate health and technology.

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hc's problem list

“As She Lay Dying” – a son calls on the health system to involve patients and families in improving safety

December 3, 2012 By Susannah Fox Leave a Comment

Three lines of far away mountain ranges

Warning: this doesn’t end well. Not for anyone in the story. Unless it changes you, as it did me. Jonathan Welch, MD, teaches at Harvard Medical School and practices in the ER at Brigham and Women’s Hospital in Boston. But, as is often the case in life, the information that really matters is more personal: […]

Filed Under: hc's problem list Tagged With: Condition H, Health Affairs, medical errors

The Waiting Room

December 1, 2012 By Susannah Fox 9 Comments

The Waiting Room: 24 hours. 241 patients. One stretched ER.

Quick: check the listings for “The Waiting Room.” If it’s playing in your city, go. (Run if you live in Boston – the director will be interviewed by Alexandra Drane tonight). I went to a screening last night and agree with Ann Hornaday, a movie critic for The Washington Post, who gave it her highest […]

Filed Under: hc's problem list, policy issues, social media Tagged With: documentary, emergency room, Oakland, safety net, The Waiting Room

What’s your health care dream?

February 3, 2012 By Susannah Fox 11 Comments

Regina Holliday's painting for the Families USA conference

Note: This is two posts in one — scroll down to read Regina Holliday’s point of view. From Susannah Fox: For me, Twitter is a free-wheeling space where people dance with ideas. Anyone is welcome to jump into the spotlight and take a twirl. That’s how I see hashtags – spotlights on circles of people, […]

Filed Under: hc's problem list, reforming hc, social media Tagged With: #whatifhc, C3N Project, Regina Holliday, The Walking Gallery, Twitter

For some people, it’s still 1994

December 8, 2011 By Susannah Fox 18 Comments

Here’s a question which inspired me today, received via email from Christie Silbajoris,  director of NC Health Info: My library is rethinking its provision of services to the public.  We’ve got a history of going beyond what the average academic health sciences library provides in this area but in this age of budget cuts (and […]

Filed Under: general, hc's problem list, policy issues, public Q&A, shared decision making

Two roads ahead: “I fear to be a patient” vs. “Opportunities for Patient-Clinician Partnership”–Susannah Fox

June 17, 2011 By Susannah Fox 8 Comments

Treat yourself to 3 minutes of Don Berwick’s 2009 speech on patient-centered care, which at a certain point becomes an elegy: Now cheer yourself up with the latest article from the Journal of Participatory Medicine: “The Cancer Supportive Care Model: A Patient-Partnered Paradigm Shift in Health Care Delivery,” by Elias Anaissie and Tara Mink.

Filed Under: e-patient stories, hc's problem list, JoPM, Why PM

Making Strides Toward Improving Health Literacy Online–Susannah Fox

March 10, 2011 By Susannah Fox 8 Comments

This is a guest post by Jessica Mark, healthfinder.gov and Outreach Program Manager, Health Communication and eHealth Team in the Office of Disease Prevention and Health Promotion at the U.S. Department of Health and Human Services We all struggle with complex health information. In fact, as many as 9 out of 10 adults experience limited […]

Filed Under: hc's problem list, policy issues, research issues

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Recent Comments

  • Susannah Fox on Jean Nidetch, Rebel Health leader: “Yes! I have enjoyed learning more about her personal story, which is a parable of midcentury feminism. WW was a…” May 9, 10:10
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