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Public Q&A: Acronyms, protocol, and other lessons learned from switching fields

July 29, 2019 By Susannah Fox 2 Comments

Public Q&A: Acronyms, protocol, and other lessons learned from switching fields

If you have switched career tracks, what lessons did you learn? What advice would you have for someone entering a new company, organization, or even a new culture?

Here’s an excerpt from my 2016 interview with The Public Manager about working for the U.S. government:

Most of your career was outside of the federal government. What have been the biggest surprises as you made the transition to HHS?

The biggest shock was the acronyms. I often joke and say that it’s like learning a second language, and I feel like an exchange student in a foreign country. But the more serious difference is that I had never worked in a place that was so hierarchical. At first, I had a negative reaction toward it. A lot of what we do at the IDEA Lab is to try to hack the hierarchy and provide a way for people who are down deep within the organization to say, “Here is a project that I’d like to try.”

Then again, I’ve been here now almost a year, and I’ve gained respect for the hierarchy. I’ve been in some meetings that can grow quite contentious because there can be a lot of passion on both sides of an issue. When that happens, it’s useful to have protocol. If you’re a large organization executing an ambitious agenda like trying to improve the health of all Americans, sometimes you need the hierarchy. So that’s been part of the learning curve in public service.

Read the full article by Roxy Torres: A Space to Innovate.

Featured image: “summer on the track – urban photography,” by Filip Patock on Flickr.

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Filed Under: public Q&A Tagged With: career advice, Hhs, innovation

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Comments

  1. Sarah Myers says

    July 29, 2019 at 7:08 pm

    I went from QI/public health to second career nurse, back to QI/public health. Wasn’t easy, but has made my career all the more interesting. Can’t say the nurse part has always been valued in my “other” roles and have had trouble re-entering nursing very part-time after time away, which I find sad. And it definitely took me a while to gain credibility/trust when I was a new nurse at age 35 but I did it! Even though it’s not my primary career now, am so very honored to call myself a nurse. I recommend a meandering career path for sure! It all converges at some point.

    Reply
    • Susannah Fox says

      July 29, 2019 at 9:11 pm

      Thanks, Sarah! A nurse’s perspective is vitally important for health care conversations at every level — so great that you bring that lens to your work. Have you written about how you chose these switchbacks on your meandering path? I’d love to read more about your experience.

      Reply

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