“We just flipped a switch.”

“At one level, we just flipped a switch. It wasn’t a complicated, multi-faceted, variegated intervention. All we did was open up the doctor’s notes… Out of that came a cascade.”

– Tom Delbanco talking about OpenNotes and how a seemingly simple change — allowing patients to view clinicians’ notes from their visits — is having a profound effect on health care. (This quote is around minute 13.)

Check out the rest of the line-up for the latest RWJF Pioneering Ideas Podcast and listen to it here:

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Where do you see opportunities for simple changes in the way we pursue health? Feel free to comment here, on the RWJF podcast page, or tweet @LoriMelichar, who produces the show.