Susannah Fox

I help people navigate health and technology.

Pew Internet

Get Social Health

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Janet Kennedy recently hosted me on the Get Social Health podcast, which focuses on how social media is being used to help hospitals, clinicians, caregivers, and patients connect and engage. We discuss how Twitter hashtags can be like camp fires, where people gather to tell stories, and why I have empathy for people who don’t […]

The business case for paying attention to teens

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Three blockbuster reports focused on teens and technology have come out recently: Teens, Social Media & Technology 2018, by Monica Anderson and Jingjing Jiang (Pew Research Center) Digital Health Practices, Social Media Use, and Mental Well-Being Among Teens and Young Adults in the U.S., by Victoria Rideout and Susannah Fox (Hopelab and Well Being Trust) […]

Clinical trials jump on the Cluetrain

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When the organizers of a National Cancer Institute workshop on social media and clinical trials invited me to speak, they said: We have an ethical obligation to understand social media. Social media is not just trendy. It’s a tool, an opportunity to act in an ethical way, not only to increase recruitment but to help […]

The online health revolution (it’s not too late to jump in)

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Thanks to Joyce Lee, MD, for resurfacing this talk on Twitter today! In watching it again, I’m struck by how the data needs to be updated, but the insights don’t. Clinicians have not yet missed their chance to contribute to the online health revolution (nearly 4 years later)! The tools are going to change, but what […]

Public Q&A: Online patient communities

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A community colleague recently asked me where he might find the latest numbers on the percentage of U.S. adults who participate in online patient communities. In the spirit of “public Q&A” I’d like to share my answer and ask people to add tips about other resources in the comments. Up until July 2014, I led […]