Medicine fails, patient is frustrated: Google

Jessica Hagy is one of my favorite social commentators, so I was thrilled to meet her in person at the 2010 Mayo Transform conference, curated by David Rosenman. Here is one of her cartoons from that event:

Medicine fails, patient is frustrated: Google - by Jessica Hagy

I have shared the image on Twitter a few times, including today, when I wrote that I’d add “community” to “Google” as an option for patients. Jordan Safirstein, MD, (aka @CardiacConsult) replied, “I would write ‘2nd Opinion’ – with more available telecom – pts will be able to get informed 2nd opinions easier.”

What do you think? I know it’s just a cartoon, but it captures something, and I’d love to discuss it if it inspires (or incites) you. Is technology, particularly social media, causing medical complaints to go up (as one article suggests)? Or is it a means of expression for broader cultural change?

The unmentionables of health care

I plan to write more about my field trip to the future California, but for now here is the Storify I created about one incredible panel: Unmentionables 2013 at Health 2.0 Santa Clara.
Arrows connect Give and Take; a bracket shows that Care encompasses both.

By Jessica Hagy of thisisindexed.com

“There are four kinds of people in this world…”

“…those who have been caregivers, those who currently are caregivers, those who will be caregivers, and those who will need caregivers.” – Rosalyn Carter, quoted in a lovely post by Kathleen Hoffman: “Be Kind Whenever Possible…”

Arrows connect Give and Take; a bracket shows that Care encompasses both.

By Jessica Hagy of thisisindexed.com

I’m continuing to hear from people about the new caregivers report, via tweets, blog comments, and email. Thank you for sharing observations and experiences. I will be guided in future research by every story, just as a sailor navigates by the stars.